Pat G. Palmer

Recent college instructor with strong programming ability (C, Java, C#) and extensive experience in all phases of the software development life-cycle, including writing software specifications, coding, automated unit testing, code inspection, and various types of performance and acceptance testing.   Familiar with web design and database access (Oracle or SQL server) on Java or .NET platforms, SOAP web services, UNIX shell programming, Ajax and Javascript, and various assembler languages.  Comfortable on Windows, Mac, Linux or Unix.

EDUCATION:

• Master of Science degree, computer science, 1983, University of Tennessee.
• Master of Arts degree, public sector management, 1993, University of Pennsylvania, Fels Center.
• Bachelor of Arts degree., German and linguistics, 1974, University of Tennessee, plus 2 years graduate study in linguistics.

LANGUAGES: Fluent in German.

WORK EXPERIENCE:

• July-August 2007 – Co-taught emerging technologies (CIS 700 at Univ. of Penn), on Ajax and Ruby (http://alliance.seas.upenn.edu/~matuszek/wiki/wiki700/)
• May-June 2007 - Taught CSE110 (Programming for Beginners using Java) at Univ. of Penn.
• Apr. 27, 2007 – Speaker at Professional Developer’s Conference, Trenton Computer Festival on “Comparison of Java and .NET” (http://www.tcf-nj.org/web/TCF-2007-Professional-Conference-A-Comparison-of-the-Java-and-dot-NET-Platforms.html)
• Jan-May 2007 - Taught Enterprise Java for Bucks County Community College's Center for Workforce Development
• Nov. 4, 2006 - Taught a one-day seminar on Java for the Princeton, NJ chapter of the ACM (http://www.acm.org/chapters/princetonacm/).
• Nov. 5, 2005 - Taught a one-day seminar on C# for the Princeton, NJ chapter of the ACM.

9/02 to 9/06: Lecturer, Computer and Information Science department, University of Pennsylvania (MCIT Program) – http://harbormist.com/pgpalmer/

• Taught software engineering with programming projects in C# for web services, database, and graphical user interfaces. Taught programming in Java, C and C#.
• Taught a computer architecture course for the Master’s in Computer Information Technology (MCIT) program and a digital design course for the MCIT program.  Projects include extensive C programming on UNIX, including virtual machines. 
• Supervised independent studies and senior projects for undergraduates.
• From 2004-2006, organized the Xtreme .NET Challenge, a programming contest open to Penn and Drexel students and sponsored by Microsoft.
• Served as recruiting liaison for the MCIT program (http://www.cis.upenn.edu/mcit/).

5/04 to 9/04: Software Developer, Software Engineering Dept., Siemens Corporate Research in Princeton, NJ

• With Dr. Andre Bondi, developed a C# application to model latency in the control network of an automated conveyor belt system designed by Siemens.  This was a large numerical program with a graphical user interface; it modeled the maximum packet traffic sent across various configurations of the conveyor system.  Latency statistics were collected in .CVS files and later analyzed in Excel.  Results were used to design network configuration guidelines and limitations.  See http://ethernet.industrial-networking.com/ieb/articledisplay.asp?id=796

7/01 to 8/02: Software design and programming, Wyeth-Ayerst

• Wrote requirements for additional data feeds of employee records into an Oracle –based Learning Management System (Ingenium).
• Specified how to migrate legacy training history data into the Ingenium database.  Manipulated large sets of employee data records in Excel to match up values across databases and to clean and prepare data for import into Oracle.
• Designed new business processes for departments migrating to the learning management system.

5/99 to 6/01: Technical project management and interface design for training software, Pedagogue Solutions, Princeton, NJ

• Coordinated installation of Ingenium (a learning management system) at Wyeth-Ayerst, including an NT-based Oracle 8.x database, Microsoft IIS4 web server software, and browser and Windows client tools.
• Wrote requirements for a feed of employee records into Oracle and managed its installation.
• Specified, tested and installed customized reports developed in Crystal Reports.
• Specified requirements for migration of legacy training history data into the database, tested migration software, and managed data clean-up afterwards.
• Designed business processes across 6 departments for use of the new database.
• Worked with Visual Basic 6.0 and Javascript to enhance an in-house compilation tool which creates hyperlinks to word definitions in browser-based manuals based on a master word list.
• Developed a file repository application and a work management application using Lotus Domino 4.6a and administered the Notes 4.6a server.

7/96 to 4/99: Web and user interface development for internet telephony, Lucent Technologies

• Administered Windows NT development domains (for the ITS-E and VT teams) including printers, shared drives, CD tower, and web servers (IIS4 and Domino 4.6a). Provided desktop repair for software and hardware. Managed domain and web server logins, trusts, server backups, system upgrades, and virus protection.   Assisted project members in setting up Win95/WinNT dual-boot computers for development.
• Designed and maintained development/test labs for the ITS-E and VT teams.  Assisted in upgrade to 100 Mb ethernet switches.  Negotiated with the IBM team supporting the Holmdel building to get IBM's building printer domain to trust the ITS-E domain so that project members could access all building printers.
• Developed web-based Domino (Lotus Notes) databases for the ITS-E and VT projects, including trouble tickets for the field support team, work item tracking, QA process issues tracking, and departmental IP address allocation. Administered security and performed backups.   Developed indexing and search pages.
• Developed content for project web servers, updated daily.  Recruited and trained other project members to provide additional content to the project web servers.   .
• Attended the 1998 VBITS Conference in Orlando, FL, in Oct. '98.  Completed 4 days of training for Lotus Domino web admin and app. development in Jan. and Feb. '98.   Completed 2 days of training for Microsoft's Visual Interdev web programming software in Nov. '97.  Completed a 3-day course in programming for Windows NT, and a week-long course in Microsoft Visual C++ v4.0.
• Installed and administered Altavista Forum 2.0b (on Windows NT) for internet collaboration for Lucent projects.
• Developed a prototype graphical user interface for administering the ITS-E on Windows NT using Visual Basic. The prototype was used to refine requirements for the user interface, and then was later re-developed using C++.
• Specified and integrated CGI programs for HTTP file upload on Windows NT, session management (using hidden fields and query strings), and database access.

3/96 to 6/96: Lotus Notes system administration, Oxford Health Plans

• Installed two Windows NT 3.51 Server machines for use as Lotus Notes servers. Installed Lotus Notes TCP/IP-based clients on Windows 95 and Mac's. While continuing Lotus Notes V3 rollout, installed and evaluated a Lotus Notes V4 server, including Lotus' Internotes Web Publisher and Navigator, and a Netscape web server.
• Completed courses in migrating Lotus Notes R3 to R4, and administering Lotus Notes R4.

1/95 to 2/96: Integration, Network Notes project in AT&T Business Communications Systems

• Administered a departmental web server (O'Reilly's Website) on a Windows NT v3.51 server.
• Completed courses in Windows NT system administration, Lotus Notes system administration and Cisco router configuration.
• Integrated and tested infrastructure for AT&T's Network Notes service, which offloads Lotus Notes administration from its customers by placing Notes servers in AT&T's network. Received software deliveries from AT&T development organizations for installation on various machines which included Lotus Notes servers on OS/2 and Windows NT, Lotus Notes clients on all platforms, HP-UX systems with DNS, FTP and Oracle 7 servers and clients, Cisco routers, SNMP clients and servers, SMTP gateways from Lotus Notes to the Internet, and web servers on Windows NT 3.51.
• Developed a Lotus Notes application for tracking testing of multiple software releases on the AT&T Network Notes project. The database uses embedded OLE programs developed in Visual Basic to enhance the performance of Notes v3.3 macros.
• Planned and deployed the ANN service infrastructure in the field. Received three peer awards in August 1995 for having very quickly installed a complete training lab (a small copy of the entire service infrastructure) at the service site in the field in under three weeks.

4/85 to 12/94: Member of Technical Staff, Operations and Transmission Systems, AT&T Network Systems, Holmdel, NJ

• Developed a prototype in Visual Basic using ODBC and SQL*Net to transfer data from transmission network elements into an Oracle 7 database.
• Developed a PC prototype to illustrate localization techniques for user interfaces developed in Visual Basic.
• Wrote plans for domestic fiber operations and for PC hardware and software utilization in-house.
• Specified network management systems being developed for a large fiber-optic network in Saudi Arabia; led technical integration for operations systems offerings to three other large Network Systems customers.
• Developed a UNIX-based graphical user interface prototype illustrating enhancements in central office user interfaces which led to a new product development. Active in selling AT&T-NS operations systems, performing demos and visiting customer sites for technical briefings.
• Coded a PC-based user interface (front end) in Microsoft C for a transmission network element.
• Developed firmware for a performance monitoring circuit pack in a digital cross-connect system.
• Developed software tools and manufacturing processes for customizable defaults in network equipment.

2/84 - 3/85: Member of Technical Staff, AT&T Consumer Products, Holmdel, NJ.

• Wrote assembler code for a 4-bit microprocessor used in telephones, modems and ISDN terminals.

PUBLICATIONS:

• Co-authored a paper "Evolution of User Interfaces in the Telecommunications Industry" with Nuray Aykin for the 1992 AT&T Behavioral Sciences Symposium.  Co-authored a follow-up paper, "Evolution of User Interfaces in the Telecommunications Industry - '93 Update", for the same symposium in 1993.
• Published a market survey for use in AT&T Network Systems addressing global fiber-optic deployment in December 1994, 60 pp., AT&T proprietary.
• Published an analysis on fiber-in-the-loop work in AT&T Network Systems in April 1994, 75 pp., AT&T proprietary.

OTHER:

• Support websites for non-profit groups in the Princeton, NJ area (Friends of Princeton Open Space, Friends of Woodfield Reservation, Princeton Country Dancers).
• Fulbright Scholar for linguistics study in Hamburg, Germany, 1976.   National Merit Scholar, 1971-74.
• Play old-time, Irish and folk music on mandolin.
• Have assembled several PC's from individual components in my spare time.
• FCC First Class radio-telephone operator's license, 1975.